Return to Help Index
Pricing and Billing | |
Do I have to pay sales tax? | |
Online taxation of Sales tax is required for your order only if you are located in the same area as one of our operating business offices. We have locations in the US in :
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I have a question about my charges. | |
Please Click the "My Account" provided link or the link at the top right hand side of our site to log in and review your orders. Once there you may compare your order history and any payment(s) on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance. |
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I need a copy of my Receipt / Invoice. | |
Please click the "My Account " link here or at the top right hand side of our site, and log in to your account. Once there you can go to the "Print invoices" link and reprint any Invoices needed. | |
When will my credit appear on my account? | |
The credit time frame depends on the credit types below:
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When will my credit card be charged? | |
Your credit card will be charged within the first 24 hours of you placing the Order. When placing your Order you will be asked to agree to Polygroup's Returns Policy , the stated Privacy Policy and Terms and Conditions before finalizing the order. Once the order is placed you cannot cancel the order. Please make sure to read all of our policies before clicking the "Place Order" button. |