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Our employees and their families are our top priority. As we closely monitor COVID-19, we have ensured our employees can be there for their families and work within a safe environment. The Customer Service Team is working to ensure our clients and consumers have the necessary support during this upcoming season. Polygroup’s operations continue; however, call wait times, delivery, and processing times may be longer than usual. If you need any assistance, please call our Customer Service line 888.919.0070 or email us at warranty@polygroup.com.